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Reset my password

If I forget my password, I go to and click on Forgot password?

I enter my email address to receive a link to change my password and I click on Send

I click on the reset link received in the Reset your password email and set my new password: 

NB: My new password must always contain a minimum of 12 characters, including one capital letter, one number and one special character.

I click on return and connect with my login, which is my email address, and my new password. 

Updated on: 20/03/2024

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